Crushing Jory for this one, big time.
10 Things to Do/Places to Visit while waiting for Dell Technical Support.
Brilliant. A few excerpts:
#2: “Get all of the unpleasantness over in one fell swoop is my philosophy. While you wait for Dell Customer Support, call up Sprint and try to negotiate out of the lifetime contract you inadvertently entered into when you reduced your minutes; return those obligatory calls to relatives.”
and
#7: “Have a Dell Customer Support party. Invite over others who are on hold. You don’t have to go through this alone!” (here ya go: the DellHell IRC channel – ed.)
By the way, Jory’s mom Joy just started a blog as well…The Joy Of Six.
Thank you so much Chris, so thoughtful of you…
Joy