Jeff Jarvis is not shy in sharing his thoughts on Real and the issues he ran into in using RealPlayer to access online news content from ABC News.
I had to walk through glass to watch two minutes [of video using Real]. And then when I tried
to cancel it all, I had to stay on hold on not one but two calls to
Real for 40 friggin’ minutes. Real sucks. Real Audio sucks. Real Video
So Jeff…get off the fence. How do you really feel about it?
In a related post, he does pose some very sage suggestions on how broadcast news can better manage their content and give viewers what they want, where and when they want it.