Quick, great presentation by Jon Lebkowsky and Zack Rosen, talking with the group about the differences between “traditional” (a.k.a. “broadcast”) politics and emerging, network-based political models.
The big comparison:
Strongly suggest checking out both of their blogs, as well as really looking at (as opposed to scanning) each of the points in the table above, sourced from Jon. Most importantly, each of those points of comparison is just as valid with respect to how organizations can choose interact with their customers. Thoughtful stuff.