A great presentation on design patterns in communities can be found in the presentation attached below. NOTE: This presentation focuses primarily on the technical patterns (ie. "features") that can be used in creating online communities. It does NOT address the more important issue of the interpersonal and social patterns that emerge. More on those in a future post.
Just re-found an article from Fortune Small Business featuring some really solid advice on putting an organization’s people forward, in this case using online video. Key line:
"People want to do business with a company that has a personality."
We just used Cerado Ventana to create an iPhone, mobile and widget application to support #votereport. Twitter VoteReport is a non-partisan initiative to call out voting issues, and is urging those with Twitter accounts to report voting issues by adding #votereport to their tweets. The resulting tweets flow to the site’s home page, and will also be plotted on a Google map.