"Evaluating New Social Technologies" – Some key tidbits from Groundswell (thanks to Steve G. at PrimeRevenue for the tip)- "A remarkable number of business people trying to reach consumers tend to forget, they ARE consumers" – Sage words from Paul Greenberg (thanks to Marty T. at Consona for the tip)
- "The Emerging Main Street Web"- Some good thoughts in here on the intersection of social media and (acutal) business models (via Bart)
2 Replies to “Hot Links: Social Media, Customers, and Business Models”
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Awesome links. Thanks! One site that is really merging the best of CRM and Web 2.0 technologies is http://www.otopuscity.com, a relatively new free offering and quite an intuitive site.
Awesome links. Thanks! One site that is really merging the best of CRM and Web 2.0 technologies is http://www.octopuscity.com, a relatively new free offering and quite an intuitive site.