Mike Pusateri, the customer who is at the heart of the so-called wiki war nails it.
“The point isn’t what software we are using, but can we get people to use wikis at work? I tell ya folks, it ain’t easy to wean people off of email…”
90% of the time, the real “competitor” isn’t the company that just put out the press release. 90% of the time, the real competitor is inertia.
First, thanks a *lot* for that title…now I can’t get that dang song out of my head.
Next, after about a year and a half of trying, I’m having pretty good success getting folks to use a wiki for aggregating certain types of knowledge. And, just as exciting, the bits of the wiki they’re using are updated regularly and referenced by other parts of the organization. I’m pretty stoked about that. And it definitely cuts down on my email load…
>First, thanks a *lot* for that title…now I can’t get that dang song out of my head.
heh. my work here is done. 🙂
and ayup, we’re using them internally here, too. for certain applications (for us, it’s project planning and coordination), they work really, really well.
Inertia isn’t always a bad thing. Sometimes people want to change things simply because they see something new and shiny. There are certainly projects where wikis are the way to go. But in other cases, the rule of “if it ain’t broke, don’t fix it” applies. It takes me far more time to sort through the wiki updates than it did being on email lists.
Yo, Yo, DJ Run!! What a hoot!