On Monday, October 30th (which may be “today,” depending on when you read this), I’ll be presenting a webinar on “CRM and Web 2.0,” sponsored by the CRM Association (CRMA). (No, I didn’t title the session.)
I’ll be co-presenting with Charlene Li and Lisa Stone. Here’s the blurb:
“Join the CRMA as we discuss how marketers are incorporating blogs, podcasts, rss and other new technologies into their CRM initiatives to improve interaction with customers and prospects, and discuss how your company can use these tools and strategies to positively impact your relationships with customers.”
The details:
Topic: Upgrading Your CRM Strategy with Web 2.0
Date: Monday, October 30, 2006
Time: 12:00 pm, Eastern Standard Time / 9:00 am Pacific Standard Time
Event Number: 711280327
Event Entrance for Attendees: https://crm-essentials.webex.com/crm-essentials/onstage/g.php?d=711280327&t=a
Call in tollfree phone number: 866-469-3239
Alternate Call in phone number: 650-429-3300
My slides are embedded below, and also available here.