"Be open with customers. Be honest always, and let them
into your business. The huge upside to your customers “getting
involved” is that they will come with terrific ideas that will grow
your business and customer loyalty." – Kim Proctor
2 Replies to “The Best Policy”
Comments are closed.
Chris
As Sam Walton said, “Customers have all the best ideas. They also have all the money”. Food for thought.
Graham Hill
Independent CRM Consultant
Interim CRM Manager
Any lesser approach would be similar to swimming against the current.